Return Policy

At The Look Salon, we are committed to customer satisfaction. However, due to the nature of our products, we maintain a no-return and no-exchange policy.

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• No Return/Exchange: All sales are final. Please choose carefully as we do not offer refunds or exchanges for change of mind.

• Faulty Items: In the unlikely event that a product is faulty, please contact us at michelle.thelooksalon@gmail.com within 48 hours of receipt with detailed information about the product and the defect. We will evaluate the issue and communicate the next steps to you.